Product Design Intern @ Justworks:
Helping small business employees thrive while navigating major life changes
Justworks is a software tech company that helps small businesses and entrepreneurs grow with confidence by managing their employees and operations, such as payroll and benefits. As the company grows into a multi-product organization, its goal is to make experience a competitive edge and lay the groundwork for future automation.
My primary project focused on redesigning the legacy employee insurance update process, enabling employees of small businesses to access high-quality health benefits during major life changes while delivering a consistent user experience across its product ecosystem.
- Delivered user research results, dev-ready interactive prototype using Justworks design system, and presented at company-wide intern demo day
- Designed and shipped key flow of plan selection onboarding experience with an engineer peer as a side project, reducing onboarding time and support requests. Recognized by managers across multiple teams
Product Design Intern
2 Product Managers
Content Designer
Software Engineers
Business Operations
06. 2024 - 08. 2024
Figma
User-Testing.com