Background





Qualifying Life Event IRL

Significant life changes that make individuals eligible to make health insurance changes or updates outside the annual open enrollment period.





These events are called as Qualifying Life Events (QLEs).


Significant life changes that make individuals eligible to make health insurance changes or updates outside the annual open enrollment period.








Current experience & Impact Opportunities




As of today, Justworks has two platforms for 1000+ small businesses to manage their workforce, with a total of 174,000+ number of employee on the platforms. 








The goals for the Benefit Team is platform & process unification

  1. Making Experience a Competitive Advantage: Offer a cohesive, end-to-end Justworks experience to customers and their employee, giving them a peace of mind during life transition
  2. Streamlining Qualifying Life Events (QLEs) processing: simplify the QLE process to reduce costs without scaling linearly and lay the groundwork for future automation, enabling Justworks to operate more efficiently.